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Returns & Refund Guarantee
We guarantee to return and refund of the items that are sold on our site www.magicalsingingbowls.com
If the item/s that you purchased was not as described on the website or not similar as in pictures,
please contact us
within 15 days of receipt and we will try to solve the issue. Depending on the problem, we agree
to exchange the goods or refund the paid amount of money. We have described less than our products are.
Scope of Guarantee
The following situations are not included:
1. An item you claim is not as described, but the seller can prove that it is.
2. Items that were delivered and are as described, but you no longer want it.
3. The items are delivered as described but you do not like colors, design, sound etc.
Proof of refund
1. All products claimed by the buyer to be not as described must match items sold by the seller (us).
2. Refund requests should be submitted within the 15 days of receipt. Buyer can submit the request
via e-mail or letter.??
3. Buyer should provide enough evidence to prove that products received are not as described.
All the orders will be shipped by courier or cargo
company that is suitable for us or, if you have
any preference, we will send it but with your own risk. Please, remember that shipping rates
are different for different countries. We provide approximate rate in our website but we will quote
final rate when we know your order.
(Shipping costs are calculated automatically or as per shipping
agent based on the weight, the
volume of units and on the segment shipment will be sent.)
Return Shipping Fee
1. We provide high-quality goods to our clients. If there is defect in our product/s we inform our
clients through pictures on website focusing at the defected part. More than than we will inform
by mail before shipping. As long as our sold products is/are in the same condition and shape as
we have sent it to you. We will take it back. In any case, we never send damaged products.
In case the client is not satisfied with ordered products/item, we refund product price only
excluding shipping and insurance cost.
seller/MCE accepts returns, and the buyer wants to return purchase product/s,
simply follow the seller's f Returns and refund terms and condition that who will pay the return
shipping fee. If the buyer can prove that the products are not as mentioned or damaged,
MCE/Seller will pay the returning shipping fees, if the buyer does not like the purchased
product/s or change decision that it is not necessary or something ..... buyer shall pay the
return all the shipping fees.
Please contact us in advance to manage the issue.
can decide whether to get product/s back to the store or not. If return not
the client can keep the product.